Frequently asked

Hockey and basketball teams: the coaches, managers, players and parents of a single team. Each team gets its own private portal plus a public site at your own web address.

Absolutely. Set your accent colour, upload your logo and a hero image, and both your public site and your team portal match your brand.

Yes. TeamDock is built for hockey and basketball, and your sport shapes the whole experience: basketball teams get basketball positions, stat categories and terminology throughout, from the roster to the Film Room. You pick your sport when you create the team.

Free for 14 days, then one flat price per team on the Annual Team Plan (best value) or Monthly Flex, taxes included. Both plans include the same features; one price covers your whole roster. No credit card is needed to start your trial — you only add a payment method when the trial ends and you decide to keep going, so you're never charged unless you choose to subscribe.

No. The single team subscription covers everyone you invite. Players and parents join free with an invite or your team's join code.

As many as you need. There's no limit. One team subscription covers your entire roster: every player, parent, and coach or manager you invite. There are no per-seat fees, so adding people never changes your price.

Invite members by email or share your team's join code; new requests wait in a queue for staff approval. Members can sign in with email, Google or Facebook.

Yes. The head coach can give any staff member full admin access from that person's page under Members — useful for handing setup to a team manager or an assistant coach. They get the same access to Settings, Customize Your Dock, billing and member management, while keeping their own title. It works in reverse too: if a manager creates the team first, they can invite the head coach, hand over the Head Coach title, and step back. TeamDock always keeps at least one admin, so a team can't lock itself out of its own settings.

Yes. Roster, schedule, video notes and feedback are login-gated and private by default. Privacy is enforced in the database, not just hidden in the UI. A player and their parent see the same player-facing content, and nothing about your players goes public unless you turn it on.

TeamDock organizes Film Room notes around video you host on YouTube or Vimeo. Full game files aren't uploaded to TeamDock. Storage isn't unlimited either: it's fair-use for team photos, files and season media, which keeps TeamDock fast and affordable. Additional storage may be available if needed.

Add YouTube or Vimeo links, or connect your team's YouTube playlist to import games automatically. Coaches tag clips at a timestamp and attach notes to specific players; each family sees only the notes meant for them.

Indirectly, yes. The Film Room's timestamped notes work with video hosted on YouTube or Vimeo, so those are the links you paste in. If your footage lives on LiveBarn or Google Drive, the trick is to get it into YouTube or Vimeo first: download or export the clip you want (LiveBarn lets you save clips; Drive lets you download the file), then upload it to YouTube as Unlisted (or to Vimeo) and paste that link into TeamDock. Better yet, keep a YouTube playlist for the team and connect it in Settings, so new games import automatically. It's one extra step, but it keeps every clip, note and piece of feedback in one place.

Yes. Turn on Attendance in Customize Your Dock and every game and practice can track availability. By default everyone is counted as going, so only the players who can't make it need to respond, with a quick reason for the coach. Prefer active RSVPs from everyone? Switch to ask-everyone mode and TeamDock can automatically remind anyone who hasn't replied. Coaches see going, maybe and out at a glance for each event.

Yes. Stream your games to your team's YouTube channel from any camera or streaming app (an AI sports camera like xBotGo, a phone on a tripod, or a full setup) and connect that channel to TeamDock in Settings. TeamDock spots the broadcast automatically: a LIVE banner appears on the team dashboard, everyone gets a notification, and if you choose, the stream shows on your public team page so family and friends without accounts can watch. When the stream ends, the same video becomes your game film in the Film Room, ready for timestamped coach notes. Tip: stream as Unlisted on YouTube so only your team and public page can find it.

Yes. Tap the photo button in any chat, pick an image, add an optional caption, and send. Photos stay inside your team's private storage and follow the same channel privacy as messages: a photo shared in the Coaches channel is only ever visible to staff. Anyone can report a message or photo to team staff, and staff can remove anything.

Yes. Every team gets its own public page at your-team.teamdock.ca, with news, photos, sponsors and a “Support us” link. You can also publish your schedule and roster if you like, both are off by default, so you decide what's shared.

Yes. They get an in-app alert and an email the moment a coach posts feedback or tags them in a clip. For instant alerts on their phone, they add TeamDock to the Home Screen (on iPhone: Share → Add to Home Screen; on Android: Install app) and turn on notifications. It works like a regular app: free, no download from an app store.

Yes. The TeamDock app for iPhone is on the App Store now: push notifications for chat, news, feedback and schedule changes, plus Face ID quick sign-in, free for every member of a subscribed team. The Android app is in final Google Play review and follows shortly; until then, Android users get the same experience as a web app added to the Home Screen in about ten seconds.